Over 20 years in the service industry has taught me the value of good customer service. I believe it comes from honesty, integrity and perseverance. In addition, attention to detail, dedication and exceptional service distinguishes me from the rest. With that said, there are three primary characteristics I have that separate me from the average real estate agent:
PROFESSIONALISM – I am extremely professional. I don’t have minimum sales; I don’t turn any qualified ready-to-buy or sell customers away no matter what price. I place my profession among public servants. I’m highly educated in my field and have a duty to help serve the public. Plus, I’m quick on my feet and operate off of checklists and processes to ensure quality from one transaction to the next.
KNOWLEDGE – I am highly intelligent and I have a formal four-year college education as well as a Master’s Degree – in addition to my extensive real estate courses and personal experiences. Your home is one of your largest assets. You trust your 401k and other financial investments to educated persons who are great at what they do – the same scrutiny should be practiced when selling your home.
COMMUNICATION – I am an effective communicator…in fact, my degrees are in the field of communication. When you hire me to represent you and your home in a transaction, you are hiring me to tell you like it is. I don’t pull any punches, spin or embellish. My job is to clearly and effectively communicate the details, risks and benefits and educate you on the real estate transaction. I follow up consistently; I provide frequent status updates and I make myself completely available to you. Communication is the most important piece in any relationship.
As you can see – I’m extremely qualified to represent you and your home in this transaction. And I’m ready to help you today!